Update your payment method by following these steps: 

  1. Visit Settings in the side menu and navigate to Billing & Plans
  2. Click + Add Card to open the Add Card popup window.
  3. Enter your card details and click Save Card.

If your credit card fails, for any reason, you will get 5 email notices before the account is shut off. 

Please add this email address to your email address book (contacts), so you never miss this communication:  failed-payment@essenty.com  


NOTE: If you need to update your expiration date, you will need to add it as a new card and make it the default card.